Centers Health Care EHR Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Education & Videos [PCC]
PCC Nursing Orientation Check lists and Videos
6
PCC: Agency Nurse Training Overview
PCC: CNA_PNA Orientation
PCC: DON/ADON Orientation Check List
PCC: Licensed Nurse Quick Start Training Video and Checklist
PCC: Licensed Nurses (LN) Orientation Check List
View all 6
PCC Nursing Guides and Checklists
8
PCC Morning Meeting Process for IDT
PCC LN: New Admission Check List V3
PCC: Discharge Chart Reconciliation Check List v2
PCC Night Shift Nurse Duties/ Training Guide
PCC: Functional U.R Meeting Guide
View all 8
PCC EHR Changes and Updates
22
October 2024 PCC System Updates and Training
September 2024 PCC System Updates and Training
August 2024 System Updates & Training
July 2024 PCC System Updates and Training
June 2024 PCC System Updates and Training
View all 22
ADT Instructions
3
Adding New Resident Profiles
Quick ADT Guide
Using QuickADT: Video only
Care Plans
2
PCC Care Plans and Tasks
Care Plan Closed Automatically if Return Not Anticipated
ChartPic PCC Application
1
ChartPic Access Setup and Login Instructions Android and IOS
Diagnosis
3
Documenting Medical Diagnoses: Video Only
Managing Diagnosis Notifications: Video Only
Managing Diagnosis Sheets: Video Only
DOH Survey Preparation
2
PCC Basics for Department of Health Surveyors
Entrance Conference Worksheet
Downtime and eMar Backup Server User Guide
2
eMar Backup Server User Guide
PCC Downtime Policy and Docs
eINTERACT
8
Interact Website and Program Information
Overview of eINTERACT Workflow: Video Only
Creating eINTERACT Alerts: Video Only
Creating eINTERACT Change in Condition Evaluation: Video Only
Creating eINTERACT Transfer Form: Video Only
View all 8
EMAR - MAR /TAR
8
MAR/TAR Guide
eMAR ORDERS PORTAL MANAGEMENT
PCC Training: Ordering Supplies (refills from Pharmacy) 3 different ways
Striking Out Documentation in eMAR: Video Only
Logging In and Out of eMAR: Video Only
View all 8
Finance: Census
4
Creating a Census Entry
Creating Admission Census: Video Only
Creating Discharge or Deceased Census: Video Only
Creating a Readmission Census for Medicare or PPS: Video Only
IDT PCC Training and Reference Materials
4
Social Services PCC Training
IDT Process and UDA MDS Supplemental
Recreation/Activities PCC Training
Facility Administrator/Assistant Administrator PCC Training Checklist
Immunizations
5
CVX Clearing
Immunization PPD
Documenting a Two Step Mantoux TB Skin Test: Video Only
Documenting a One Step Mantoux TB Skin Test: Video Only
Documenting Immunizations for Multiple Residents: Video Only
Known Issues and Workarounds for PCC reported problems
2
How to remove adobe extension in chrome
NEW!! MDS Assessments being created with wrong submission status.
Labs and Radiology
3
CHC Guide to adding in-house performed lab testing to PCC
CHC: PCC Training Guide: Laboratory and Radiology Orders and Audits
Results Portal: Matching and Unmatching Results
Medical Professional On-Boarding PCC guides
8
Physician Training PCC Navigation and Basic Documentation Requirements
Practitioner Engagement How To Videos
Creating Discharge Orders (EPCS Only): Video Only
Creating an Electronic Prescription for a Controlled drug
Electronically Signing Orders for Practitioners
View all 8
MDS Orientation and Supplemental Training Guides
0
MDS Troubleshooting and Information
8
MDS: UDA - Guide
MBI Fomat
Modification assessment was rejected due to section X0800 being inconsistent
Completing MDS 3.0 for RN MDS Coordinators and RN Accessors: Video Only
Completing MDS 3.0 Sections: Video Only
View all 8
Order Data Entry
15
Creating Titration Dose Orders
Using Order Sets
Creating STAT and One Time Only Orders
Creating Laboratory or Diagnostic Orders
CHC: PCC Training Guide Sliding Scale Insulin Order Entry
View all 15
Order Portal and Pharmacy Order Portal
6
Cleaning Up the Orders Portal
Unlinking Orders in PCC
Order Supply Summary: Video Only
Reviewing Orders in the Follow-up Tab: Video Only
Supplies Returned to Pharmacy: Video Only
View all 6
Password Reset
1
PCC Reset /Assign Passwords
Physician Visit Tracking
1
How to use the Physician Visit Tracking system in PCC
Reports
3
PRINTING SECTIONS OF THE CHART
New PCC Report Portal
CHC PCC Quick Reference Guide to Resident Chart Reports
Resident Identifier
1
PCC Guideline for MBI
Training Database Login Information
0
UDA (Assessments and Evaluations)
4
UDA Initial Event Triggers V4 updated June 2023
LN: Most commonly used UDAs 2023
Clearing Scheduled UDA
Triggered UDAs V9 updated October 2023
Uploading Documents to Chart
1
Instructions for Scanning documents into PCC
PCC Tips and Tricks Training Sessions
6
PCC Tips and Tricks to Systems Management Session 1
PCC Tips and Tricks to Systems Management Success Session 2
PCC Tips and Tricks to Systems Management Success Session 3
PCC Tips and Tricks to Systems Management Success Session 4
PCC Tips and Tricks to Systems Management Success Session 6
View all 6
Education Guides SigmaCare
Reports
5
Report on Resident Diagnosis
Sigma Care: Creating Resident Mailing Labels
SIGMAcare REPORTS: Pertinent to DON/DNS and other Nursing Managers
Medical Records Sigma Report
Sigma CNA Documentation by Unit and Question
Sigma Outage
1
Sigma Safe
PointRight User Guides
Point Right / Sigma Care User Guides
5
Point Right Quick Start Guide/ Sigma Care
Point Right Vendor Credential Setup/ Sigma Care
Point Right eLearning /Sigma Care
Submitting MDS Data to PointRight: SIGMA CARE
Point Right General Navigation Guide
Point Right / Point Click Care User Guides
4
Submitting MDS Data Batch Submission/ PCC
Submitting MDS Data to Point Right/ PCC
Point Right General Navigation Guide
How to get to the PointRight website: PCC users
Real Time User Guides (RTMS)
General
1
Getting Started Guide for RTMS
Reporting
2
RTMS Reports
CARD Readmission Risk Score Performance Improvement Tool
Education Records
Education Record Documents Process
3
Education Records Process Quick Reference Guide
Link to Blank In-Service Attendance Record Forms
Saving education in-service attendance records Process Power Point
Simple LTC
Simple LTC instructions
5
MDS_Transmission_Guide-Browser_Extension PCC to Simple LTC
How to manually submit MDS batches to Simple LTC from PCC
Quick Reference Guide for Manual Submission
How to turn on 2 factor Authentication in Simple LTC
Google chrome extension for Simple LTC
EHR Team General
Frequently Asked Questions
6
FAQs: Who do I contact to help me? v3 Updated Nov 2024
How do I request to create a new user for PCC?
Sigma Care /CHC Support User Guide
PCC-EHR Support Guideline
In-Service Attendance Record
View all 6
Forms & Policies
2
ELECTRONIC_MEDICAL_RECORDS_ACKNOWLEDGMENT_FORM
EHR Acknowledgement Form Example
Medication Reconciliation Form & Policy
2
Medication Reconciliation Policy Review and Training
Medication Reconciliation Policy
Browsers
2
Setting Google Chrome are your default browser
Clearing Cache in Google Chrome and Microsoft Edge
Excel & Outlook
2
Rows and Columns
Create File and Rule
Help Desk Software
by Freshdesk